What are Premium Transmission’s manufacturing capabilities? What would be the maximum size of gears, and gearboxes supplied to various industries?
We are known for our exceptional engineering and manufacturing capabilities, delivering high-quality gears and gearboxes that cater to diverse industrial needs. Over the years, we have developed cutting-edge technology and advanced processes that are capable of meeting the requirements of various industries across the globe.
Manufacturing quality gears & gearboxes isn’t an easy task, but we as a group, have excelled in providing different types and sizes for various applications. We manufacture gearboxes as per DIN 6/7 standard. Our manufacturing capabilities encompass a range of advanced techniques including hobbing, skiving, heat treatment, case carbonizing up to 5mm, profile grinding up to 24 modules, and shaping and milling of internal gears up to 3 meters. We specialize in manufacturing worm gears which have a maximum torque capacity of up to 50 kNm.
Our gears are designed to offer efficient power transmission which are ideal for applications requiring high torque and low speed. Our expertise extends to helical and bevel-helical gears with a maximum torque capacity of up to 850 kNm. These gears provide smooth and precise motion transmission, ensuring optimal performance in demanding industrial environments. Our Planetary Gears are designed with a maximum torque capacity of up to 6000 kNm. They are well-known for their compact design, high torque density, and exceptional load-carrying capabilities.
Our gearmotors are designed with a maximum torque capacity upto 25kNm to deliver reliable and efficient solutions. These integrated motor and gear units offer compactness, energy efficiency, and versatility for a wide range of applications. We also manufacture Fluid Couplings which are designed to deliver a maximum power capacity of up to 11 MW. These couplings provide smooth power transmission, ensuring excellent torque control and enhancing the overall efficiency of drive systems. We take pride in our ability to deliver gears and gearboxes of varying sizes and capacities, ensuring that our customers receive tailor-made solutions that meet their specific requirements.
Have you supplied anything specially for the defence sector?
Premium is proud to make notable contributions to the defence sector. So far, we have supplied Mechanical and Hydraulic Winch for ARV (Armored Recovery Vehicle) & Retarder for Armored Vehicles. We have designed and supplied Mechanical and Hydraulic Winch up to 30 tons for ARV. These winches play a crucial role in the recovery and towing operations of armored vehicles, ensuring efficient and safe maneuverability in challenging terrains.
Secondly, we have supplied Fan Drive Coupling for Engines used in defense vehicles. These couplings provide efficient and controlled operation of cooling fans, ensuring optimal engine performance and temperature regulation. These innovative solutions showcase our commitment to meeting the unique needs and challenges of the defense sector. We truly feel proud in serving our armed forces under the Make in India program.
Can you tell us more about IoT on gear boxes/ condition monitoring? Do you provide condition monitoring support to customers?
Our customers have always been our priority. To achieve the highest customer satisfaction, we established a dedicated service vertical called “Premium Care.” This provides support of IoT and condition monitoring per customer requirements. Through this, we are available 24/7 to our customers across India. Due to this proactive approach, this allows for timely maintenance interventions, minimizes downtime, and extends the lifespan of gearboxes, resulting in enhanced operational efficiency and cost savings. We provide conditioning monitoring on customer requests.
Are there any updates regarding automation at your company? Please explain your digitalization initiatives.
With years of presence in the business which is constantly growing, it was not only a need but also a want to initiate digitalization in the organization to leverage its benefits. An area where digitalization has made a significant impact is in our enquiry management process. By implementing advanced digital tools and technologies, we have streamlined and automated our enquiry management system, thus seamlessly improving our communication and made ourselves efficient enough in tracking enquiries, and responsiveness to customer needs.
Design automation is another area where we have integrated advanced design software and tools that enable us to automate and optimize the design process. This not only accelerates our product development, but also enhances accuracy and precision in our designs, resulting in superior quality gearboxes. Furthermore, we have implemented a Product Lifecycle Management (PLM) system to effectively manage the entire lifecycle of our products. The PLM system enables us to centralize product data, streamline collaboration among different teams, and ensure efficient change management.
At Premium Transmission, we continuously strive to enhance the customer experience through innovative technologies and automation. Our range of digital tools and applications ensures seamless interaction and support for our valued customers. Our Product Configurator is a powerful tool that simplifies the product selection process. With its user-friendly interface and advanced features, customers can easily customize and configure the perfect solution to meet their specific requirements. To streamline communication and provide efficient customer service, we have developed a CRM portal. This portal allows customers to access relevant information, track their orders, and communicate with our dedicated support team, ensuring a smooth and hassle-free experience.
In line with our commitment to manufacturing excellence, we have implemented advanced automation technologies. Our SCADA control system optimizes the manufacturing process, enhancing efficiency and precision.Additionally, we utilize cutting-edge gear testers from trusted brands like TTI, Wenzel, and Klingenberg for accurate and reliable testing automation. The Enterprise Resource Planning (ERP) system has made the management & planning process with the organization easier than ever before. We are now able to initiate various other crucial exercises effortlessly. We continue to invest in technology and innovation to exceed customer expectations and maintain our position as a leader in the industry.
Can you explain a bit about the latest technology on lubricants which helps improve gear lifespan?
It is important for us to make sure our gearboxes serve the maximum benefit for our clients. We are dedicated towards the performance and longevity of our gearboxes. One area where we have made significant advancements is in lubricant technology. Under our renowned brand, Protomac, these lubricants are meticulously formulated to provide exceptional protection, reduce friction, and minimize wear and tear on gears. We have noticed a significant improvement in the life span and more efficiency of our gearboxes. We also provide comprehensive support and guidance to our customers in selecting the right lubricants for their specific gear applications with the help of our experts who are available to offer technical assistance, recommend suitable lubricants, and provide insights on best practices for lubrication maintenance.
Could you explain about your sales and service network?
Premium Transmission takes pride in its extensive sales presence, ensuring that we are accessible to our valued customers worldwide. In India, we have established offices in Delhi, Mumbai, Chandigarh, Jaipur, Raipur, Ahmedabad, Lucknow, Bangalore, Chennai, Hyderabad, and Pune. To cater to the international market, we have a dedicated International Operations (IO) team strategically located across the globe. This enables us to provide localized support and meet the unique requirements of our global customers. In addition to our strong physical presence, we have established Premium Care centers in Pune, Ahmedabad, and Bhubaneswar. These centers provide comprehensive after-sales support and ensure the optimal performance of our products in the Indian market. Furthermore, our network is strengthened by our trusted channel partners, who are present across the globe. This extensive network of channel partners enables us to reach customers in various regions and deliver our high-quality products and services with utmost efficiency.
Is there anything planned for training customers?
We place great importance on the training and development of our valued customers. We recognize that providing comprehensive training programs not only enhances their knowledge and skills, but also strengthens their partnership with us. To ensure that our customers have the necessary expertise to maximize the performance and longevity of our products, we have various training initiatives. One of which is conducting regular customer meets and service camps where we bring together industry experts, technical specialists, and our customers for interactive sessions. To provide our customers with the best experience, we have placed a strong emphasis on training programs that focus on product selection, enquiry management, and installation. These training sessions aim to equip our team with the necessary knowledge and skills to assist customers in making informed decisions, effectively manage enquiries, and ensure smooth and efficient installations. By prioritizing training in these areas, we are able to enhance our overall service quality and deliver greater value to our valued customers.